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Frequently Asked Questions |
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Question:
What are the system requirements to run ZxApp IT?
Answer:
You will need Windows 2000, 2003, XP, or Vista. You should have 2 gigs
of ram and between 20 and 75 megs of hard disk space available
(depending on which version you install).
Question:
How do I run ZxApp IT from a portable drive?
Answer:
ZxApp IT does not modify the Windows Registry. What this means is that
you are free to install ZxApp IT to any drive, including a portable
drive. The computer that ZxApp IT was installed from will receive Start
Menu items to launch ZxApp IT. But you can run ZxApp IT from any other
computer simply by double-clicking on the ZxAppIT.exe
file in the ZxApp IT application directory. Run the installation
program on any computer you would like to have Start Menu items on, but
install to the same directory. One gotcha is that due to the way
Windows Vista User Access Control Security mechanism, user settings are
stored in a directory named .ZxAppIT in
the users home directory. The unfortunate side-effect is that you will
have to re-enter your registration information for each computer that
ZxApp IT is run from. Alternately, you could just copy the .ZxAppIT
directory to each machine. This has the added benefit of copying
additional user settings, such as any dictionary entries you have added,
proxy settings, etc.
Question:
I noticed that there are two different versions available for download.
How do I know which one I need?
Answer:
If you don't have Java installed on your system and don't want it
installed, then download the Windows Installer version
Question:
I've purchased ZxApp IT from Share*it. Now where do I get my License No
from to register?
Answer:
You supplied Share*it with an email address when you purchased ZxApp IT.
Share*it sends an email to that address titled "License Key for ZxApp
IT". Inside of that email there is an attachment named key.bin.
Open this file with any text editor, such as NotePad or WordPad, and
copy this license number down. Next, start ZxApp IT and select
[Help]->[Product Registration] from the main menu. Type or paste your
License Number from the key.bin file
into the License No: text box. Enter
your name, exactly as you supplied it to Share*it, into the Licensed
To: text box and click [Register]. If the registration is
successful then the text inside the registration box will change to
"Registered Version", and the [Register] button should change to [OK].
If you have followed these procedures and you are still having
problems, then send an email to support@ZipXap.com
titled "Registration Problem". Inside of the email, place your user
name and license information. Support will help correct your problem.
